Privacy Policy
Trust Yamaha ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and customers who engage with our dealership. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a test ride, browse our bike lineup, or otherwise interact with us.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide directly
- Name, phone number, and email address
- Address and city (for test ride scheduling or delivery)
- Preferred bike model and variant
- Any details submitted through contact, enquiry, or "Book Test Ride" forms
Automatically collected information
- IP address, browser type, and device information
- Pages visited, time spent on site, and referring website
- Cookies and similar tracking technologies (see Section 4)
2. How We Use Your Information
We use the information we collect to:
- Schedule and manage test rides and dealership visits
- Respond to enquiries about bikes, pricing, and availability
- Send updates on new launches, offers, and service reminders
- Improve our website experience and content
- Comply with legal and regulatory obligations
- Communicate promotional offers, only where you have consented to receive them
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Authorized Yamaha dealership staff for processing enquiries and test rides
- Service providers who support our website, CRM, or marketing operations, bound by confidentiality obligations
- Regulatory or law enforcement authorities, where required by law
4. Cookies and Tracking Technologies
Our website uses cookies to enhance browsing experience, remember preferences, and analyze site traffic. You can control or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us using the details in Section 10.
8. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites.
9. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Trust Yamaha
Address (1): Near Astha Hospital, Ballupur Chowk, Ashirwad Enclave, Ballupur, Dehradun, Uttarakhand 248001
Address (2): 181, Haridwar Rd, near Kailash Hospital, Shastri Nagar, Dehradun, Uttarakhand 248001
Phone: 070889 77444, 070881 10175
Email: trustyamaha1@gmail.com
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.